Our Commitment

OPRaaS is committed to delivering high-quality assurance, audit, and training services that meet the highest standards of integrity, compliance, and customer satisfaction. We recognise that quality is fundamental to protecting the public sector, improving workforce resilience, and ensuring trust in compliance frameworks. 

Quality Principles 

1. Independence & Objectivity

• Clear separation of audit, advisory, and training functions.
• Conflict of interest checks conducted before each engagement. 

2. Professional Standards

• Methodologies aligned with HMRC Labour Supply Chain Assurance principles, the Modern Slavery Act 2015, and Public Contracts Regulations 2015. 
• Continuous updates to reflect regulatory and enforcement changes. 

3. Competence & Continuous Development

• All delivery is led by subject-matter experts and specialist associates. 
• Mandatory CPD and knowledge sharing ensure training and audits remain current. 

4. Consistency & Transparency

• Structured, risk-based methodologies applied across all engagements. 
• Standardised reporting templates ensure clarity and comparability. 

Assurance in Training & Learning Delivery 

• Content Development: Training materials are based on live audit experience and regulator-referenced case studies. 
• Review Cycle: Content is reviewed biannually to ensure compliance with latest HMRC and legislative requirements. 
• Evaluation & Feedback: Each training programme includes participant feedback, knowledge testing, and impact assessment. 

Governance & Oversight 

• Internal QA Reviews: Every engagement is subject to peer review and sign-off before delivery. 
• External Validation: Quality controls benchmarked against client internal audit and compliance teams. 
• Security & Compliance: OPRaaS is Cyber Essentials certified and holds £4m cyber liability insurance, ensuring robust data and information security. 

Our Promise 

OPRaaS delivers services that are: 

• Robust – grounded in tested methodologies. 
• Transparent – fully aligned with public sector governance expectations. 
• Adaptable – responsive to emerging risks, reforms, and client needs. 

Quality at OPRaaS means assurance with integrity – protecting the public purse, safeguarding workers, and strengthening compliance across every engagement.

 

Last Updated: 3rd September 2025

OPRaaS Ltd, Suite 10 Harefield House, Alderley Road, Wilmslow, England, SK9 1RA.
Company No – 12297752 VAT No – 386690446