The supply teachers framework makes agency costs visible. But who checks the payments behind them?

Since September, academy trusts have bought agency supply staff through a government framework by default. It shows declared pay. Who verifies the payroll behind it?
Supply teachers framework invoice held above a supply teacher's payslip on a modern academy office desk with a laptop

Since September 2026, academy trusts in England have been required to use the supply teachers framework when procuring agency supply staff, unless they have a compliant alternative arrangement that meets the Department for Education’s conditions. The framework is the UK Government Commercial Agency (formerly Crown Commercial Service) Supply Teachers and Education Recruitment agreement, RM6376.

The change affects a substantial market. Schools in England spend around £1.4 billion a year on agency supply staff, according to the Department for Education.

The supply teachers framework brings real transparency to agency charges and declared worker pay. It also raises a question for trust boards, finance directors and procurement teams: who verifies what happens to that money after it leaves the framework supplier?

The question is becoming more pressing as the market organises around the agreement. According to a report in Onrec on 8 October 2026, the Association of Professional Staffing Companies (APSCo) has launched a member directory listing recruitment businesses appointed to Lot 1, managed service providers on Lot 2, and members outside the framework who want to work with them. APSCo is clear that a listing is no promise of a contract.

The development highlights an important consideration for academy trusts. Although the supply teachers framework standardises procurement, the businesses involved in delivering supply staff may extend beyond the organisation holding the contract. According to the Government Commercial Agency, a Lot 2 managed service provider may oversee a trust’s staffing using its own staff or a supply chain.

As partnerships develop around the supply teachers framework, understanding who employs, pays and accounts for tax on each worker becomes more important for public sector buyers, agencies and MSPs alike. A framework agreement can establish the commercial terms. It does not remove the need to understand the organisations operating beneath them.

What the supply teachers framework fixes for academy trusts

The Department for Education’s guidance on the supply staff mandate is specific. Trusts must procure agency supply staff through the supply teachers framework unless an alternative route complies with the Procurement Act 2023, meets the relevant thresholds and charges rates no higher than the framework’s. Spend is assessed across the whole trust, not school by school.

According to the Government Commercial Agency’s RM6376 agreement page, Lot 1 has 209 suppliers and Lot 2 has 16, and supplier fees are capped at up to £45 a day for teachers. The department’s buying for schools blog stresses that the cap applies to the agency’s fee, not to what supply staff are paid.

On price and safeguarding, that is real progress. The agreement page states that suppliers must vet workers in line with Keeping children safe in education, and agencies must give trusts a per-candidate breakdown of worker pay, on-costs and fee. Trusts that use the supply teachers framework properly come out ahead on cost visibility.

Why declared pay is not the same as verified payment

The supply teachers framework gives academy trusts greater visibility of the costs associated with each supply worker, including declared worker pay, employment on-costs and agency fees. But a commercial breakdown is not the same as independent verification of payroll.

Where an umbrella company or another intermediary sits beneath the framework supplier, the trust may see the agreed figures without independently knowing whether the worker received the correct payment, whether deductions were calculated correctly or whether the associated payroll liabilities were discharged.

From the declared pay figure, an umbrella typically funds employer National Insurance, the Apprenticeship Levy, holiday pay and its own margin, before PAYE and employee deductions are made. Done properly, that is lawful.

The department has asked trusts to report any agency claiming it must pay workers less because of the mandate. That instruction protects the worker’s rate. Whether the tax on that rate is accounted for is a separate question, and it is where procurement compliance runs head-on into continuing assurance.

How JSL decides who carries the bill beneath the supply teachers framework

The new joint and several liability rules for umbrella arrangements, introduced by Finance Act 2026, which inserts Chapter 11 into Part 2 ITEPA 2003, have effect for payments made on or after 6 April 2026. They are distinct from older PAYE debt transfer powers.

Under Chapter 11, the umbrella company and the relevant party are jointly and severally liable for qualifying PAYE liabilities. According to HMRC’s guidance on PAYE rules for labour supply chains that include umbrella companies, that party is the agency, or the end client where no agency is involved.

In a typical Lot 1 arrangement, the relevant party will usually be the recruitment agency contracting directly with the academy trust. HMRC can therefore pursue that agency for qualifying PAYE liabilities arising from non-compliance by an umbrella company further down the supply chain.

The framework sets the fee. Chapter 11 sets the liability.

Different arrangements, including connected agencies and overseas intermediaries, may place liability on the end client, and a trust that contracts directly with an umbrella would be the relevant party itself. Even where the agency is the one in the firing line, the trust board still answers for whether public money funded a compliant chain.

Three questions every trust should answer for each supply teacher

Chapter 11 makes three facts about each supply worker worth establishing and keeping on record:

  1. Who is the legal employer, and what is its PAYE employer reference? The agency itself, an umbrella company or another business beneath the framework supplier, identified by legal name and PAYE reference rather than trading name.
  2. Who actually pays the worker? The organisation making the payment, which may not be the business the trust contracted with. The named Bacs payer on the payslip is useful evidence, not proof.
  3. Who is the relevant party under Chapter 11? In a typical Lot 1 chain, the agency that holds the contract with the trust.

Those questions sit outside the supply teachers framework order form. They can be answered from evidence a well-run agency should already hold, such as payslips, payroll records and reconciliation statements. Once a trust’s auditors begin to ask, the question moves up the chain quickly.

The framework makes the cost visible. Good governance continues after procurement, with evidence of who paid the teacher and whether the tax was accounted for.

How the OPRaaS VCD supports governance after procurement

OPRaaS, On-Pay-Roll-as-a-Service, is a systemised governance and workforce management partner for organisations that rely on temporary, contractor and contingent labour. The OPRaaS Virtual Compliance Director (OPRaaS VCD) serves end-hirers, recruitment agencies, umbrella companies, MSPs and public sector buyers across temps, freelancers, contractors, interims and consultants.

The OPRaaS VCD provides a structured approach to evidencing the organisations and responsibilities within a labour supply chain. For academy trusts and their framework suppliers, that means identifying the legal employer, the organisation responsible for paying each worker and the relevant party under Chapter 11.

Supporting evidence, including payroll records, payslips, reconciliation statements and available RTI information, can be assessed to identify inconsistencies and potential compliance risks. Payroll documentation alone cannot establish that every corresponding liability has been discharged to HMRC, so effective assurance also depends on continuing scrutiny of the organisations responsible for those payments, with clear escalation when something does not reconcile.

Suppliers can also be monitored between reviews, with Companies House flagging director and ownership changes and Creditsafe flagging credit-risk changes. Findings, owners and resolutions are recorded in the evidence file the platform produces on demand.

The result is a record, not a reassurance. For the agency that usually picks up the tab under Chapter 11, that documented governance matters as much as it does to the trust.

OPRaaS is an appointed supplier on the UK Government Commercial Agency (formerly Crown Commercial Service) agreements RM6310 Audit and Assurance Services Two (Lots 2 and 4), RM6219 Learning and Training Services DPS, RM6237 Low Value Purchase System and G-Cloud 15 (RM1557.15).

What board directors at trusts and agencies should look at next

For trust boards, finance directors and audit committees, the supply teachers framework caps supplier fees and makes the cost of supply far more transparent. For Lot 1 agencies and Lot 2 MSPs, it raises the standard of what they will be asked to show, because the agency holding the trust’s contract is usually the relevant party.

Directories and partnerships around the supply teachers framework may help agencies fill more classrooms. Each new partner is also another organisation to understand. Procurement compliance is now visible; continuing assurance is the next step.

For teams building that evidence, Module 11 of the OPRaaS LSCA Self-Certification Course sets out how to map the legal employer, the payer and the relevant party for every worker.

Compliance is your asset. Evidenced daily.

Read next

“Government is raising the bar for Multi-Academy Trust governance. Can you evidence what happens after procurement?“

This article draws on Onrec’s report published on 8 October 2026, the Government Commercial Agency’s RM6376 agreement page, the Department for Education’s guidance on the supply staff mandate and buying for schools blog, HMRC’s guidance on PAYE rules for umbrella supply chains, Finance Act 2026 and Module 11 of the OPRaaS LSCA Self-Certification Course.

Talk to OPRaaS about your labour supply chain.

Use the contact form alongside this article or email info@opraas.co.uk.

This article is editorial commentary by OPRaaS Limited (On-Pay-Roll-as-a-Service), drawing on published research, legislation and government guidance. It provides general information and does not constitute legal, tax, employment or compliance advice. Obligations vary according to organisation, contractual arrangements and individual engagements. Appropriate professional advice should be obtained before acting on a specific position.

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LSCA Glossary of Terms

Glossary of Terms

Comprehensive definitions for Labour Supply Chain Assurance compliance terminology

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Acronym Full Term Definition
CFA 2017 Criminal Finances Act 2017 UK legislation introducing Corporate Criminal Offence (sections 45/46): failure to prevent the facilitation of tax evasion. Requires businesses to implement 'reasonable prevention procedures' (RPP). The only defence is having adequate RPP or showing it was not reasonable to expect such procedures.
MSA 2015 Modern Slavery Act 2015 UK legislation mandating supply chain transparency and worker safeguarding. Section 54 requires commercial organisations with ≥£36m turnover to publish annual modern slavery statements (board-approved, signed by director, published on website with prominent homepage link).
IR35 Off-Payroll Working Rules Tax legislation determining whether a contractor should be treated as employed or self-employed for tax purposes. Since April 2021, medium and large private sector clients must determine contractor status and deduct employment taxes if inside IR35. Requires Status Determination Statement (SDS).
JSL Joint & Several Liability 2026 legislation imposing strict liability on agencies and end-hirers for umbrella company tax debts, even where due diligence checks have been undertaken. Makes supply chain participants jointly responsible for unpaid PAYE taxes.
AWR Agency Workers Regulations 2010 UK regulations giving agency workers the right to the same basic working and employment conditions as permanent employees after 12 weeks in a qualifying assignment (12-week parity rule).
Good Work Plan Good Work Plan 2020 UK employment law reforms requiring written 'section 1 statement' of employment particulars to be given to employees and workers on or before day 1 of engagement (effective 6 April 2020). Sets out key terms but is not itself the contract.
Construction Act Housing Grants, Construction and Regeneration Act 1996 UK legislation governing payment practices in construction contracts. Section 113 renders "pay when paid" clauses ineffective (except where upstream payer is insolvent). Requires clear due dates, final dates for payment, and compliant payment/pay less notices.
Pensions Act 2008 Pensions Act 2008 UK legislation establishing workplace pension auto-enrolment requirements. Employers must automatically enrol eligible workers into qualifying pension schemes and make minimum contributions.
Acronym Full Term Definition
HMRC HM Revenue & Customs UK government department responsible for tax collection, payment of tax credits and benefits, and enforcement of tax law. Operates PAYE, CIS, RTI systems and conducts compliance audits. Business Tax Account provides reconciliation data.
GLAA Gangmasters and Labour Abuse Authority UK government body regulating labour providers in certain sectors (agriculture, horticulture, shellfish gathering, food processing/packaging) and investigating worker exploitation. Operates licensing regime and has criminal investigation powers. Hotline: 0800 432 0804 (03000 718234 out of hours).
ICO Information Commissioner's Office UK independent authority upholding information rights. Enforces UK GDPR and Data Protection Act 2018. Personal data breaches must be reported to ICO within 72 hours where there's risk to individuals' rights. Provides guidance on lawful bases, DSARs, and data-sharing.
CITB Construction Industry Training Board Industry body that collects levy from construction employers (payroll ≥£80k in PAYE in last tax year, or ≥£80k net CIS payments) and provides training grants. CITB levy compliance is audited in construction-focused compliance audits.
Acronym Full Term Definition
PAYE Pay As You Earn HMRC's system for collecting Income Tax and National Insurance Contributions from employees' wages. Employers deduct tax before paying employees, then remit to HMRC. Operates under Real Time Information (RTI) reporting requirements.
CIS Construction Industry Scheme Tax deduction scheme for payments to subcontractors in construction industry. Contractors must verify subcontractors with HMRC before first payment and make deductions (20% for verified, 30% for unverified) on labour element only (excluding VAT and allowable materials). CIS300 returns due by 19th following tax month.
GPS Gross Payment Status CIS status allowing subcontractors to be paid without deductions. Must apply to HMRC and meet compliance tests (business test, turnover test, compliance test). Contractors must verify GPS and keep evidence; continue to file CIS300 but make no deduction.
CIS300 CIS Monthly Return HMRC return submitted by contractors detailing total payments made to each subcontractor and CIS tax deductions applied. Must be filed by the 19th following the tax month (6th–5th). Should reconcile to subcontractor statements and bank payments.
CIS340 CIS340 Guidance HMRC's official guidance document defining what constitutes 'construction operations' for CIS purposes. Only work qualifying under CIS340 can legitimately be paid through the Construction Industry Scheme. Includes site preparation, construction, alteration, repairs, demolition.
RTI Real Time Information HMRC system requiring employers to report PAYE information at or before each pay run. Consists of Full Payment Submission (FPS) for regular pay data and Employer Payment Summary (EPS) for adjustments/recoveries. Must reconcile to payslips and Business Tax Account.
FPS Full Payment Submission RTI submission reporting gross taxable pay, Income Tax, and NICs for each employee on each payday. FPS values must match payslips. Should not be used to mask under-deductions.
EPS Employer Payment Summary RTI submission used only for adjustments, such as recoveries, statutory payments, employment allowance claims, or apprenticeship levy. Should not be used to mask PAYE under-deductions.
Bacs Bankers' Automated Clearing Services UK electronic payment system used for direct debits and credits, including salary payments. Net pay on payslip must match Bacs transfer to worker's bank account. Never use "BACS" (incorrect).
UTR Unique Taxpayer Reference 10-digit number issued by HMRC to identify individuals and businesses for tax purposes. Required for CIS verification and self-assessment tax returns. Note: UTR alone isn't proof of CIS verification; contractor must verify with HMRC before first payment.
NIC / NICs National Insurance Contributions UK social security tax paid by employees (via PAYE), employers (as on-costs), and the self-employed (Class 2/4 via self-assessment). Funds state benefits including state pension, statutory sick pay, and maternity allowance. CIS deductions are payments on account of Income Tax and Class 4 NICs.
NMW National Minimum Wage Legal minimum hourly rate employers must pay workers in the UK. Rates vary by age band. Post-deduction pay (after deductions for employer's own use/benefit) must not fall below NMW. Records must be kept for 6 years.
NLW National Living Wage Higher rate of National Minimum Wage for workers aged 21 and over. Often referred to together as "NMW/NLW". Different from voluntary Real Living Wage calculated by Living Wage Foundation.
AE Auto-Enrolment (Pensions) Workplace pension scheme where employers must automatically enrol eligible workers (aged 22+ to state pension age, earning ≥£10k annually) into a qualifying pension. Minimum contributions, opt-out rights, and re-enrolment (every 3 years) required.
P45 P45 (Leaving Employment) HMRC form given to employees when they leave employment, showing pay and tax details for the year to date. New employer uses P45 to operate correct tax code. Emergency codes (e.g., 1257L W1/M1) apply without P45/P6.
Acronym Full Term Definition
DRC Domestic Reverse Charge (VAT) VAT mechanism for construction services where the customer accounts for VAT instead of the supplier. Applies to most construction services under CIS340. Designed to combat missing trader fraud in construction supply chains.
Kittel Kittel Principle EU/UK legal principle that a taxpayer who knew or should have known their transaction was connected to VAT fraud may be denied the right to deduct input VAT. Creates due diligence obligations for supply chain participants.
DR Disguised Remuneration Tax avoidance arrangements designed to pay individuals while avoiding income tax and NICs, often involving loans, offshore entities, or trusts. HMRC actively targets such schemes. Loan charge applies to outstanding loans.
Acronym Full Term Definition
SDC Supervision, Direction or Control Key factor in determining employment status under agency rules (ITEPA 2003 s44). If a worker is under supervision, direction or control by any person (client, agency, end-hirer) over how they work, PAYE must be operated. SDC alone is not the general CIS status test—apply usual status tests (control, substitution, mutuality).
MOO Mutuality of Obligation Employment status indicator examining whether the employer is obliged to provide work and the worker is obliged to accept it. Absence of MOO suggests self-employment; presence suggests employment.
SDS Status Determination Statement Document required under IR35 reforms (April 2021) where medium/large clients must provide written reasons for their determination of a contractor's employment status for tax purposes. Must be given before contract starts or worker begins work.
CEST Check Employment Status for Tax HMRC's online tool for determining whether a worker should be classified as employed or self-employed for tax purposes. Results are binding on HMRC if information provided is accurate and not relating to highly complex arrangements.
PSC Personal Service Company Limited company through which a contractor provides their services. Often used by contractors working outside IR35, but subject to IR35 rules if the underlying relationship is one of employment. Requires SDS from medium/large clients.
KID Key Information Document Plain-English factsheet (not a contract) that agencies must give to workers before they agree to an assignment (Conduct of Employment Agencies and Employment Businesses Regulations 2003). Includes worked pay illustration, deductions, who pays the worker, benefits. Must be updated within 5 working days of any change.
ITEPA 2003 Income Tax (Earnings and Pensions) Act 2003 UK tax legislation governing employment income. Section 44 contains agency rules requiring PAYE where worker is under SDC. Section 61N–61R cover off-payroll working (IR35) for public sector and (from 2021) medium/large private sector.
DBS Disclosure and Barring Service UK government service providing criminal record checks for employment purposes (particularly roles working with children or vulnerable adults). Processing DBS data requires DPA 2018 Schedule 1 condition and appropriate policy document.
Acronym Full Term Definition
Umbrella Umbrella Company Employment intermediary that employs agency workers and contractors. Handles PAYE, pension, and employment administration while the worker performs assignments for end-clients arranged through agencies. Employer NICs/apprenticeship levy must be funded from assignment rate, not charged to workers as deductions.
MUC Mini Umbrella Company Fraudulent scheme where multiple small umbrella companies are created to exploit employment allowances and avoid tax obligations. Often phoenixing after accumulating tax debt. A significant compliance risk that supply chain audits help detect.
Phoenix Phoenix Company Scheme Fraudulent practice where a company accumulates tax debts, is dissolved, and re-emerges as a new entity to escape liabilities. A key risk factor in supply chain due diligence. Tolerance of phoenix suppliers by end users enables fraud cycle.
Purported Purported Umbrella Company Entity presenting itself as a legitimate umbrella company but failing to meet compliance standards, potentially operating tax avoidance schemes or misclassifying workers.
Hybrid Hybrid Payment Model Pay arrangement combining different payment methods (e.g., PAYE + CIS, or PAYE + PSC). Requires careful status assessment to avoid disguised remuneration or employment status breaches.
Acronym Full Term Definition
UK GDPR UK General Data Protection Regulation UK data protection law (retained EU law post-Brexit) governing processing of personal data. Requires lawful basis (Art 6), data minimisation, security, transparency (Arts 13-14), and respect for data subject rights. Works alongside Data Protection Act 2018.
DPA 2018 Data Protection Act 2018 UK legislation supplementing UK GDPR. Schedule 1 sets conditions for processing special category data (health, biometric, union membership) and criminal offence data (e.g., DBS checks). Provides exemptions (crime prevention, tax collection, legal professional privilege).
DSAR Data Subject Access Request Individual's right under Art 15 UK GDPR to obtain copy of their personal data. Must respond within one month (extendable by 2 months for complex requests). Usually no fee. Must verify identity proportionately.
DPO Data Protection Officer Required role for public authorities or organisations conducting large-scale systematic monitoring or processing special category data (Art 37). Oversees data protection compliance, advises on DPIAs, and acts as contact point for ICO and data subjects.
LIA Legitimate Interests Assessment Assessment required when relying on legitimate interests (Art 6(1)(f)) as lawful basis. Three-part test: identify legitimate interest → demonstrate necessity → balancing test (interests vs individual rights). Appropriate for audit/assurance; avoid consent for audits.
DPIA Data Protection Impact Assessment Required assessment where processing is likely to result in high risk to individuals (Art 35). Must complete for large-scale, systematic monitoring or extensive special category data processing. Documents risks, mitigation measures, and necessity/proportionality.
RoPA Records of Processing Activities GDPR requirement (Art 30) documenting all personal data processing activities. Must include purposes, lawful bases, data categories, recipients, retention periods, security measures, and international transfers. Must be available to ICO on request.
IDTA International Data Transfer Agreement UK mechanism for lawfully transferring personal data outside the UK (replacing EU Standard Contractual Clauses post-Brexit). Required unless recipient country has adequacy decision or other derogation applies. Alternative: UK Addendum to EU SCCs.
SCCs Standard Contractual Clauses EU Commission-approved contract templates for international data transfers. For UK data exports, use UK Addendum to EU SCCs or UK IDTA.
Art 28 DPA Article 28 Data Processing Agreement Mandatory contract between controller and processor (Art 28 UK GDPR). Must cover: subject matter, duration, data types, processing instructions, confidentiality, security, sub-processors, data subject rights assistance, breach notification, data deletion/return, audit rights.
Art 26 Article 26 (Joint Controllers) UK GDPR provision for parties who jointly determine purposes and means of processing. Requires arrangement setting out respective responsibilities, data subject rights, and contact points. Different from controller-processor (Art 28) or controller-controller data-sharing.
Controller Data Controller Organisation that determines the purposes and means of processing personal data. Bears primary GDPR obligations. Agencies, umbrellas, and end-hirers usually act as independent controllers for their own audit/compliance purposes.
Acronym Full Term Definition
LSCA Labour Supply Chain Assurance Due diligence framework ensuring compliance with tax, employment, and ethical standards throughout the labour supply chain. Covers PAYE/CIS compliance, modern slavery, CFA 2017, worker rights, and IR35. Aims to detect exploitation, fraud, and phoenixism.
PSL Preferred Supplier List Vetted list of approved suppliers (typically umbrella companies or agencies) that meet compliance standards. Key governance control for managing supply chain risk. Should be reviewed regularly and require re-certification.
End-Hirer End-Hirer / End Client The organisation where agency or contract workers ultimately perform their work. Under current regulations, medium/large end-hirers have IR35 status determination responsibilities and supply chain due diligence obligations.
CCO Corporate Criminal Offence CFA 2017 offence: failure to prevent facilitation of tax evasion by an associated person. Three-stage liability: (1) taxpayer evades tax, (2) associated person criminally facilitates it, (3) organisation failed to prevent. Only defence: reasonable prevention procedures (RPP).
RPP Reasonable Prevention Procedures The only defence to Corporate Criminal Offence under CFA 2017. HMRC's six principles: risk assessment, proportionate procedures, top-level commitment, due diligence, communication (training), monitoring & review. Must be risk-based and documented.
SRO Senior Responsible Owner Senior person accountable for CFA 2017 compliance, risk assessments, and implementation of reasonable prevention procedures. Provides top-level commitment and board oversight.
MSAT Modern Slavery Assessment Tool UK Government tool (Home Office/Cabinet Office) for assessing modern slavery risks in supply chains. Free to organisations registered on UK Government Supplier Registration Service.
Acronym Full Term Definition
ASCA Agency Self-Certification Audit Most comprehensive audit form with 174 questions across 18 sections. Enables recruitment agencies to self-assess compliance with tax, employment, and supply chain obligations including PAYE, CIS, Modern Slavery, CFA 2017.
AUCIS Agency Umbrella CIS Audit Audit evaluating recruitment agencies' compliance with CIS requirements when engaging umbrella companies, ensuring proper tax treatment and supply chain integrity.
AUPAYE Agency Umbrella PAYE Audit Audit assessing recruitment agencies' oversight of umbrella companies' PAYE compliance, including tax deductions, National Insurance contributions, and payroll accuracy.
EHUCIS End-Hirer Umbrella CIS Audit Audit evaluating end-hirers' due diligence when engaging umbrella companies under CIS, ensuring supply chain compliance and proper contractor treatment.
EHUPAYE End-Hirer Umbrella PAYE Audit Audit assessing end-hirers' oversight of umbrella PAYE arrangements, covering payroll transparency and worker rights compliance.
EHSA End-Hirer Self-Assessment Audit Audit enabling end-hirers to self-assess their compliance with supply chain, tax, and employment obligations.
EHAA End-Hirer Assurance Audit Audit providing end-hirers with an independent assessment of their supply chain compliance, risk management, and due diligence practices.
UMBCIS Umbrella CIS Audit Audit evaluating umbrella companies' compliance with CIS requirements, including proper contractor treatment, tax deductions, and verification processes.
UMBPAYE Umbrella PAYE Audit Audit assessing umbrella companies' PAYE compliance, payroll integrity, and worker protection standards. Contains 21 sections (Section 1 info-only, Sections 2-20 audit, Section 21 declaration) vs 18 for most other audits.
Self-Cert Self-Certification Audit Generic term for labour supply chain compliance audits where organisations self-assess against tax, employment, and ethical standards. Provides documented evidence of due diligence for HMRC inspections.
Acronym Full Term Definition
Instance Audit Form Instance Individual audit submission. Users can create unlimited instances, each stored as WordPress custom post type with responses in wp_opraas_audit_responses table. Assigned to logged-in user via post_author field.
Completion Completion Score Frontend metric showing percentage of questions answered (any answer counts). Includes ALL sections: Section 1 checkbox, Section 2 (8 fields), Declaration (7 fields), and all audit questions. N/A responses count as answered.
Compliance Compliance Score Backend metric measuring quality of compliance. Scoring: Yes=5 points, No=0 points, N/A=0 points (excluded from maximum), Don't Know=1 point. EXCLUDES Sections 1, 2, and Declaration entirely. ≥80% = Compliant, 60-79% = Partially Compliant, <60% = Non-Compliant.
Evidence Evidence Files Supporting documents uploaded to substantiate audit responses. Stored in AWS S3 via WP Offload Media plugin, with Evidence Table providing S3-aware ZIP downloads that temporarily download from cloud before adding to archives.
Red Flags Red Flags Warning indicators in audit questions identifying practices that may indicate non-compliance, fraud risk (phoenixism, MUCs, disguised remuneration), or regulatory breaches requiring immediate attention and remediation.